Utilities

Water, Sewer, Electric, Gas, Phone, Cable, Trash & Recycle

  • Process accounts receivable payments in one quarter the time for on-time, partial and late utility payments by check received via mail or in person at the counter – payments are imaged, digitally recognized, balanced against the payment, posted to the customer accounts in the billing system electronically while checks are deposited into the utility’s bank account, also electronically via Check21 or ACH.
  • Currently our most popular solution enables utility customers to pay via electronic check/ACH transaction or by credit card over the Internet, electronically post to customer accounts in the billing system while providing immediate availability to the cash.
  • Solutions enable customers to pay via Interactive Voice Response transaction over the phone.
  • Depositing of checks via Check21 or ACH received for water taps, tie-ins & turn-ons, shut-offs, meter changes, permits, etc.
  • Automatically stop payment processing on closed accounts and chronic problem accounts.
  • Accounts Payable, Customer Refund and Payroll payments are securely managed and distributed through ACH or check processing solutions with secured legal amounts and signatures, positive pay, email notification along with a host of other security features.
  • Simple scan & e-file to complex workflow managed document imaging and management solutions.
  • Confidential information is securely processed with document management and F&E document destruction solutions.